Please read these terms carefully before using sga99 services. By creating an account, you agree to be bound by these terms.
Last Updated: January 2026You must be at least 21 years old and a resident of Indonesia to create an account and use sga99 services.
Identity verification is required before your first withdrawal to comply with security standards and prevent fraud.
All bonuses and promotions are subject to wagering requirements and specific terms that must be fulfilled before withdrawal.
sga99 strictly prohibits fraudulent activity, multiple accounts, bonus abuse, and any form of cheating or collusion.
Any disputes arising from the use of sga99 services will be resolved through our customer support channels and applicable law.
sga99 reserves the right to modify these terms at any time. Continued use of the platform constitutes acceptance of updated terms.
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing the sga99 website, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you and sga99.
If you do not agree with any part of these Terms and Conditions, you must immediately cease using sga99 Services and close your Account. Continued use of the platform following any amendments to these terms constitutes acceptance of those amendments.
Important: These Terms and Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming policy, which form part of this agreement.
To be eligible to register an Account and use sga99 Services, you must meet all of the following criteria:
You must be at least 21 years of age at the time of registration. sga99 strictly enforces age verification and will request identity documentation to confirm your age before processing withdrawal requests. Providing false age information is grounds for immediate Account closure and forfeiture of all balances.
You must be a resident of Indonesia with a valid Indonesian identification document (KTP, passport, or driver's license) and an Indonesian bank account or e-wallet for deposits and withdrawals. sga99 Services are designed specifically for the Indonesian market and may not be available in all jurisdictions.
You must have full legal capacity to enter into this binding agreement. You must not be under any legal disability or restriction that would prevent you from engaging in online betting activities. If you are unsure about your legal capacity, please seek independent legal advice before using sga99 Services.
You are permitted to hold only one Account with sga99. Creating multiple Accounts, whether under your own name or using false identities, is strictly prohibited and will result in the closure of all Accounts and forfeiture of balances, including winnings.
Warning: Gambling may be restricted or prohibited in certain jurisdictions. It is your sole responsibility to ensure that your use of sga99 Services complies with all applicable laws in your location. sga99 accepts no liability for any illegal use of its Services.
To create an Account, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, phone number, and residential address. All information provided must match the details on your government-issued identification documents.
You are responsible for maintaining the confidentiality of your Account credentials (username and password). You must not share your login details with any third party. Any activity conducted through your Account will be deemed to have been authorized by you. You must notify sga99 immediately if you suspect unauthorized access to your Account.
Before processing your first withdrawal, sga99 requires identity verification to comply with anti-money laundering (AML) regulations and to prevent fraud. You will be asked to provide:
Verification typically takes 24 to 48 hours. Failure to provide requested documentation may result in withdrawal delays or Account suspension. All documents are securely stored and processed in accordance with our Privacy Policy.
sga99 reserves the right to refuse Account registration or to suspend or terminate any Account at its sole discretion, particularly in cases involving suspected fraud, breach of terms, underage gambling, or jurisdictional restrictions.
sga99 accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI, as well as e-wallets including DANA, OVO, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and Account status. VIP members may have higher deposit limits. There are no deposit fees charged by sga99, though your bank or e-wallet provider may apply their own transaction fees.
Deposits are typically processed instantly and credited to your Account within 2 minutes. If your deposit does not appear within 15 minutes, please contact customer support with your transaction receipt or reference number.
You warrant that all funds deposited into your sga99 Account originate from legitimate sources and belong to you. Deposits made from third-party accounts are prohibited. The name on your sga99 Account must match the name on your payment method. sga99 reserves the right to request additional documentation to verify the source of funds.
As part of our commitment to Responsible Gaming, Players may set daily, weekly, or monthly deposit limits on their Accounts. Once set, deposit limits cannot be increased immediately but will take effect after a 24-hour cooling-off period. Decreases to deposit limits take effect immediately.
You may request a withdrawal of your Real Money Balance at any time, subject to completion of Account verification (KYC) and fulfillment of any applicable wagering requirements. Bonus funds cannot be withdrawn until wagering requirements are met.
The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits are Rp 50,000,000 per transaction for standard members, with higher limits available for VIP members. There are no withdrawal fees charged by sga99 for the first three withdrawals per month; subsequent withdrawals may incur an administrative fee of 1% (minimum Rp 10,000).
Verified Accounts typically have withdrawals processed within 5 to 15 minutes during business hours (07:00-23:00 WIB). Withdrawals requested outside business hours will be processed on the next business day. First-time withdrawals may take up to 24 hours as additional security checks are performed.
Withdrawals must be made to the same payment method used for deposits, in accordance with anti-money laundering regulations. If your deposit method cannot receive withdrawals (e.g., certain e-wallets), you will be required to provide alternative bank account details matching the name on your sga99 Account.
sga99 reserves the right to request additional documentation or decline withdrawal requests if fraud, money laundering, or Terms violations are suspected. Withdrawals may be delayed pending investigation of suspicious activity. If your Account is closed due to Terms violations, any remaining Real Money Balance will be returned to you after deduction of any amounts owed to sga99, though Bonus funds and winnings derived from fraudulent activity will be forfeited.
Bonuses and promotions are offered at sga99's sole discretion and may be subject to specific eligibility criteria including Account status, deposit amount, game type restrictions, and time limits. Unless otherwise stated, bonuses are available to Players once per person, household, IP address, and device.
All bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before any winnings can be withdrawn. Typical wagering requirements range from 10x to 40x depending on the promotion. Wagering contributions vary by game type:
Bonuses must be wagered within a specified time period (typically 7 to 30 days from issuance). Unused bonuses and any associated winnings will expire at the end of the validity period. There are no extensions to bonus validity periods.
Some bonuses may have maximum win limits, meaning that even if you win more than the specified amount while wagering the bonus, only the maximum win amount will be credited to your Real Money Balance once wagering requirements are complete. Any excess winnings will be removed.
Bonus abuse, including but not limited to creating multiple Accounts to claim bonuses multiple times, colluding with other Players, or using automated betting systems to clear wagering requirements, is strictly prohibited. sga99 employs sophisticated fraud detection systems and will void bonuses, cancel winnings, and close Accounts engaged in bonus abuse.
Each promotion may have specific terms and conditions that supplement these general Bonus terms. It is your responsibility to read and understand the specific terms of any promotion before opting in. Promotional terms are published on the sga99 website and may be updated at any time.
All bets are subject to acceptance by sga99. We reserve the right to refuse or limit any bet at our sole discretion. Once a bet is confirmed and a bet receipt is generated, it cannot be cancelled or amended except in cases of obvious error.
Bets are settled based on official results as determined by the relevant sports governing body or game provider. For sports betting, if an event is abandoned, postponed, or cancelled, bets will generally be voided and stakes returned, except where otherwise specified in sport-specific rules. For casino games and slots, results are determined by certified Random Number Generators (RNG) and are final.
In the event of obvious errors (palpable errors) such as incorrect odds, incorrect event information, or technical malfunctions affecting game outcomes, sga99 reserves the right to void affected bets and return stakes to Players. Examples of obvious errors include odds displayed as 100.00 instead of 1.00, or a sports match listed with reversed team names.
The following betting practices are strictly prohibited and may result in bet voidance, Account suspension, and forfeiture of funds:
If you believe a bet has been settled incorrectly, you must notify customer support within 7 days of bet settlement with full details and supporting evidence. Disputes raised after 7 days will not be considered. sga99's decision on all betting disputes is final.
You are solely responsible for all activity conducted through your Account. You must keep your login credentials confidential and must not allow any other person to access your Account. If you share your credentials or device with others, you assume full responsibility for their actions.
You may close your Account at any time by contacting customer support. Before closure, you must withdraw any remaining Real Money Balance. Bonus funds will be forfeited upon Account closure. Once closed, your Account cannot be reopened. If you wish to use sga99 Services again in the future, you must register a new Account.
sga99 reserves the right to suspend or terminate your Account immediately without prior notice if we have reasonable grounds to believe you have breached these Terms and Conditions, engaged in fraudulent activity, or pose a risk to the integrity of our Services. Reasons for Account termination include but are not limited to:
Accounts with no login activity for 12 consecutive months are considered dormant. Dormant Accounts may be subject to a monthly maintenance fee of Rp 50,000 deducted from the Account balance. You will be notified by email before any fees are applied. To avoid dormancy fees, simply log into your Account at least once every 12 months.
Your use of sga99 Services is at your own risk. Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. sga99 does not warrant that Services will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, sga99, its directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of Services, including but not limited to loss of winnings, loss of data, loss of profits, or damages resulting from technical malfunctions, unauthorized access to your Account, or errors in bet settlement.
sga99 shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or telecommunications or internet failures.
sga99 utilizes third-party game providers, payment processors, and other service providers. We are not responsible for any errors, delays, or failures caused by these third parties. Your interactions with third-party services are governed by their respective terms and conditions.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming and entertainment services. Any disputes arising from or related to these Terms or your use of sga99 Services shall be subject to the exclusive jurisdiction of the appropriate courts.
You agree that before pursuing any formal legal action, you will first attempt to resolve disputes through sga99's customer support channels. We are committed to resolving disputes fairly and efficiently.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of sga99 Services, please contact our customer support team:
Email: [email protected]
Live Chat: Available 24/7 on the sga99 website
WhatsApp: Customer support available via WhatsApp (details provided after login)
Response Time: We aim to respond to all inquiries within 24 hours
For matters related to Responsible Gaming, self-exclusion, or problem gambling assistance, please visit our Responsible Gaming page for dedicated support resources.
Our FAQ page provides answers to common questions, or contact our 24/7 support team for personalized assistance.
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